Contact us
For support requests, bug reports, feedback, or any questions about your account or data:
GetDoPoint@gmail.comCommon questions
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Where is my data stored?Everything you log stays on your own device — there's no cloud account and no server-side storage of your personal data. The only exception is chat messages, which are sent to our AI provider to generate a response.
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How do I delete my data?In the app: Settings → "Reset app & erase data." Since everything lives locally, this permanently removes it from your device — there's nothing stored elsewhere to separately delete.
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How do I cancel or manage my DoPoint+ subscription?Subscriptions are managed entirely through Apple (or Google Play) — go to your device's Settings → your name → Subscriptions to view, change, or cancel. DoPoint doesn't have the ability to process billing changes directly.
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I found a bug or something feels off.Please email us directly — screenshots and a quick description of what happened are always helpful, but even a short note is genuinely useful.